Terms of Service

"Accredited University" means an institution recognized by the University Grants Commission (UGC), All India Council for Technical Education (AICTE), Association of Indian Universities (AIU), or equivalent state educational authorities within the Republic of India.

"Intermediary" shall have the meaning assigned to it under Section 2(1)(w) of the Information Technology Act, 2000.

"Institutional Email" means an email account provisioned directly to an enrolled student bearing institutional top-level or second-level domains including but not limited to .edu, .ac.in, .edu.in, or verified university domain registries.

"Peer Session" means an ephemeral, real-time two-party WebRTC video, audio, or text connection established directly between two verified Users.

The Platform is restricted solely to currently enrolled university students. To qualify for and maintain an active account, you represent and warrant that:

• You are an individual at least eighteen (18) years of age possessing full legal capacity under the Indian Contract Act, 1872;
• You are actively enrolled in a diploma, undergraduate, postgraduate, or doctoral program at an Accredited University;
• You have successfully authenticated via a valid, unrevoked Institutional Email address;
• You have not been previously suspended, permanently banned, or subjected to disciplinary domain expulsion by Hallway.

Providing forged, fabricated, or deceptive credentials, or utilizing third-party email inboxes, constitutes fraud and material breach, resulting in immediate domain blacklisting and statutory escalation.

Hallway operates strictly as an online communication intermediary pursuant to Section 79 of the Information Technology Act, 2000 and adheres to the due diligence obligations under Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Hallway does not initiate transmissions, select recipients of communications, or configure, select, or modify user-transmitted information during peer sessions. Under Section 79(1), the Company shall not be liable for third-party information, data, communication links, or user conduct hosted or made available on the Platform.

Pursuant to statutory due diligence under Indian law, you are strictly prohibited from hosting, displaying, uploading, modifying, publishing, transmitting, or sharing any information during a call or through profile attributes that:

• Belongs to another person and to which you do not have any legitimate right;
• Is defamatory, obscene, pornographic, pedophilic, invasive of another's privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable;
• Depicts or broadcasts sexual acts, nudity, or indecent exposure;
• Records, screenshots, duplicates, or captures peer video or audio streams without the express, verifiable written consent of the counterparty (constituting an offense under Section 66E of the IT Act);
• Infringes any patent, trademark, copyright, or other proprietary rights;
• Deceives or misleads the addressee about the origin of messages or knowingly communicates misinformation;
• Impersonates another person or presents synthetic/deepfake media;
• Threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order;
• Solicits commercial transactions, UPI transfers, money laundering, gambling, or academic misconduct.

All video, audio, and code editor exchanges on Hallway are transmitted peer-to-peer utilizing WebRTC encryption protocols (DTLS-SRTP). Hallway application servers do not record, tap, store, or inspect video or audio packets during peer sessions.

Users acknowledge that despite encryption, conduct occurring within a video session is visible to the matched student. Users must exercise sound personal judgment regarding their physical background, attire, and statements made during calls.

All software, user interfaces, visual design systems, algorithms, trademarks, and logos associated with Hallway are the exclusive proprietary property of Hallway Technologies Pvt. Ltd. You are granted a limited, revocable, non-exclusive, non-transferable license to access the Platform for non-commercial educational networking.

You retain all rights to source code authored independently in the in-call code sandbox. No code entered during sessions is archived by Hallway servers once a session terminates.

Hallway reserves the unilateral statutory right to suspend, terminate, or permanently blacklist any user account, institutional email, or device hash without prior notice or liability upon:

• Receipt of an in-call misconduct report or safety grievance;
• Determination of violation of Rule 3(1)(b) of the IT Intermediary Rules;
• Receipt of a lawful court order or government agency directive under Section 69A of the IT Act;
• Revocation of student enrollment status by the underlying university.

THE PLATFORM IS PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, HALLWAY DISCLAIMS ALL WARRANTIES, WHETHER STATUTORY, EXPRESS, OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED AVAILABILITY, ZERO LATENCY, OR COMPATIBILITY WITH ALL HARDWARE WEBCAMS OR PERIPHERALS.

IN NO EVENT SHALL HALLWAY TECHNOLOGIES PVT. LTD., ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF REPUTATION, OR DAMAGES ARISING OUT OF USER-GENERATED CONDUCT DURING SESSIONS. HALLWAY'S AGGREGATE LIABILITY ARISING FROM ALL CLAIMS SHALL NOT EXCEED INR 1,000 (INDIAN RUPEES ONE THOUSAND ONLY).

You agree to defend, indemnify, and hold harmless Hallway Technologies Pvt. Ltd., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the Services; (b) your violation of these Terms or statutory obligations; or (c) any unlawful conduct committed by you during active sessions.

These Terms shall be governed by, construed, and enforced in accordance with the substantive laws of the Republic of India.

Any dispute, claim, or controversy arising out of or relating to these Terms shall be resolved by binding arbitration conducted in accordance with the Arbitration and Conciliation Act, 1996 by a sole arbitrator mutually appointed by the parties. The seat and venue of arbitration shall be New Delhi, India, and proceedings shall be in English. Subject to arbitration, the courts of competent jurisdiction in New Delhi shall have exclusive jurisdiction.

In compliance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact coordinates of the designated Grievance Officer are set forth below: