This Privacy Notice for Hallway ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. You can contact us at privacy@hallwaychat.online.
This summary provides key points from our Privacy Notice. You can find more details about any of these topics by clicking the link following each key point or by using the table of contents below.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Learn more about how we process your information.
Do we record video or audio calls? No. All video and audio calls on Hallway are peer-to-peer via WebRTC. We do not record, store, or have access to the content of your calls.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have organizational and technical processes in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? Contact us at privacy@hallwaychat.online. We will consider and act upon any request in accordance with applicable data protection laws.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, set up your profile, or otherwise contact us.
Personal Information Provided by You. The personal information we collect may include the following:
Sensitive Information. We do not process sensitive personal information.
Email Authentication. Hallway uses magic link authentication. When you enter your college email, we send a one-time login link via email. We do not store passwords. Authentication is handled securely via Supabase.
Video & Audio Calls. All video and audio communication on Hallway is peer-to-peer via WebRTC (using the simple-peer library and metered.ca TURN servers for connection routing). We do not record, store, intercept, or have access to the content of your video or audio calls.
Chat Messages. Text messages sent during a video call session are transmitted in real time via Socket.io. We do not persistently store chat message content after a session ends.
All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.
In Short: We process your information to provide and improve our Services, verify your student status, match you with other users, and ensure safety on the platform.
We process your personal information for the following reasons:
In Short: We keep your information for as long as necessary to provide our Services or as required by law.
We will retain your personal information for as long as your account is active or as needed to provide the Services. If you delete your account, we will delete or anonymize your personal information within a reasonable period, unless retention is required by law (such as to prevent fraud, resolve disputes, or comply with legal obligations).
Session data (such as real-time chat messages) is not stored persistently after a session ends. Profile information (name, display name, college, photo, interests) is retained until you delete your account.
In Short: We use technical and organizational measures to protect your personal information.
We have implemented appropriate security measures to protect your personal information, including:
However, no electronic transmission over the internet can be guaranteed to be 100% secure. While we do our best to protect your information, you access the Services at your own risk.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
Hallway is intended for use by college and university students who are 18 years of age or older. We do not knowingly collect, solicit, or process data from anyone under 18. By using the Services, you confirm that you are at least 18 years old. If we learn that we have collected personal information from someone under 18, we will deactivate that account and delete the data promptly. If you become aware of any such case, please contact us at safety@hallwaychat.online.
In Short: You may review, update, or delete your account information at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time by contacting us. This will not affect the lawfulness of processing before withdrawal.
Opting out of communications: You can opt out of non-essential emails from us at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. We may still send you essential account-related communications.
You can review or update your profile information at any time from your account settings. To request account deletion, contact us at privacy@hallwaychat.online. Upon deletion, we will remove your account and associated data from our active systems, though some information may be retained in backups for a limited period or as required by law.
Most web browsers include a Do-Not-Track ("DNT") feature you can activate to signal your privacy preference. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard is adopted in the future that we must follow, we will update this Privacy Notice accordingly.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws or to reflect changes in our Services.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this notice. If we make material changes, we may notify you by posting a notice on our website or by sending you an email. We encourage you to review this notice periodically.
If you have questions or comments about this Privacy Notice, you can contact us by email:
You have the right to request access to the personal information we hold about you, correct any inaccuracies, or request deletion of your data. To exercise any of these rights, email us at privacy@hallwaychat.online. We will respond in accordance with applicable data protection laws.
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