Help Center

Got questions? We've got answers. If you can't find what you're looking for, feel free to contact us.

Getting Started

How do I sign up?

Click "Join Now" and use your student email. We send a magic link. Open it and you are in.

What if my college doesn't use .edu, .ac.in, or .in emails?

We are adding support for more domains. Email support@hallwaychat.online and we will help verify you.

Is Hallway free?

Yes! Hallway is free forever for all verified students. We may introduce optional premium features in the future, but core functionality will always be free.

Troubleshooting

My camera/mic isn't working

Make sure you've granted browser permissions. Go to your browser settings → Privacy & Security → Site Settings → Camera/Microphone and allow access for Hallway.

I'm not getting matched

Pick more interests to widen your matches. Or just tap "Skip" to see more people.