Got questions about verification, camera permissions, or how matching works? Find quick answers below.
Enter your official college-issued email (e.g., student@college.edu or .ac.in) on the sign-in modal. We send a secure one-time verification link or code. Once verified, you're immediately approved to chat.
We regularly add university domains to our verification whitelist. Reach out to support@hallwaychat.online with your college name and student ID card photo, and our team will verify your account.
Yes! Hallway 1-on-1 video matching, text chat, collaborative code editor, and campus filtering are completely free for all verified students.
Ensure you've granted browser permissions. In Chrome or Safari: click the padlock/settings icon in the URL bar → Site Settings → set Camera and Microphone to Allow, then refresh the page.
Matching speed depends on how many specific interest tags you have selected. Try selecting popular tags like "General Chitchat", "Engineering & Tech", or "Bored in Hostel" to widen your peer queue.
Never. Hallway establishes peer-to-peer WebRTC connections directly between the two users' browsers. Video and audio streams never pass through or get stored on our servers.